Franchisee Satisfaction: The Secret Sauce to Long-Term Sustainable Brand Growth - WTP Speaking & Sponsoring

Date: January 9, 2018 - 12:00 PM - 2:00 PM

Eggspectation, 10209 Grand Central Ave., Owings Mills, MD 21117 

Franchisors have many tools to enhance the franchisor/franchisee relationship, including soliciting honest feedback through surveys and fostering a “partnership” mindset. Please join us for a presentation by nationally recognized franchise researcher Jeff Johnson on how to obtain metrics that lead to extraordinary franchisee satisfaction. All franchisors in attendance will receive a FranSurvey® Express
franchisee survey at no cost.

Speaker: Jeff Johnson, Founder and CEO, Franchise Research Institute

Moderator: David L. Cahn, Partner, Whiteford, Taylor & Preston, L.L.P.

RSVP to or 443.263.8233